77ck's Privacy Policy

Introduction & Scope

77ck is a trusted online gaming platform serving users in Bangladesh. When you visit our website 77ck.bar, create an account, or use any of our services, you agree to the terms of this Privacy Policy.

This Privacy Policy will tell you what types of information 77ck collects, why it is collected, how it is used, who it may be shared with, and what rights you have over your own information. We treat your privacy as a top priority and use industry-standard security technology to protect your data.

This policy applies only to the 77ck platform. It does not apply to third-party websites or services. If you disagree with any part of this policy, please refrain from using our services.

Section 1

Information We Collect

77ck may collect various types of information to provide you with the best possible service. A detailed description of that information is given below:

1.1 Information You Provide Directly

When you register or manage an account on 77ck, we may collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• bKash, Nagad, or Rocket account details (for processing transactions)
• National ID number or other identity document details (where applicable)
• Password and security question answers

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Pages you visit and time spent on them
• Login time, date, and session duration
• Data obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

Records of deposits, withdrawals, and gaming activity on your account are collected. This includes transaction amounts, timestamps, and details of the payment methods used.

Section 2

Purpose of Using Information

77ck uses your information only for specific and legitimate purposes. We never misuse your information. The main purposes for which information is used are described below:

• Account Management: To create, verify, and manage your account.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Age & Identity Verification: To confirm that the user is 21 years of age or older and has a verified identity.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Fraud Prevention: To detect suspicious activity and keep accounts and transactions secure.
• Responsible Gaming: To identify harmful behavioral patterns and help provide responsible gaming tools.
• Relevant Communications: To keep you informed about important notices, account updates, and relevant offers.

Section 3

Information Sharing & Disclosure

77ck never sells your information to third parties. However, information may be shared in the following limited circumstances:

3.1 Payment Processors

Necessary information is shared with bKash, Nagad, and Rocket to complete your financial transactions. This information is used only for the specific transaction purpose.

3.2 Technology & Service Providers

We work with trusted technology partners who assist in operating our platform — such as server hosting, cybersecurity, and analytics services. These partners are permitted to process your information only by following our instructions and under confidentiality terms.

3.3 Legal Obligations

77ck may be required to disclose information to comply with a court order, a lawful request from a law enforcement agency, or applicable law.

3.4 Protecting Organizational Interests

Information may be shared with relevant authorities to protect 77ck and its users from fraud, illegal activity, or cyberattacks.

Section 4

Cookies & Tracking Technologies

77ck uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Essential for the basic operation of the platform. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information to understand how users interact with the platform.
• Security Cookies: Help detect and prevent fraudulent activity.

4.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from accessing some features of the site.

Section 5

Data Security Measures

77ck follows industry-standard technology and processes to protect your information. Our security framework is continuously monitored and improved.

• SSL Encryption: All data transfers on our platform are protected by SSL/TLS encryption, which prevents third parties from reading your information.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Access Control: Only authorized personnel who need it for their work can access your information.
• Regular Audits: Our security systems are reviewed and tested on a regular basis.
• Password Hashing: Your password is never stored in plain text; it is secured using a cryptographic hashing method.

However, complete security on the internet cannot be guaranteed. We therefore ask you to use a strong password and not share your login credentials with anyone.

Section 6

Data Retention Period

77ck retains your information only for as long as it is necessary or legally required.

• Active Accounts: All relevant information is retained for as long as your account remains active.
• After Account Closure: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations.
• Transaction Records: Financial transaction information is retained for a specified period in accordance with applicable law.

After the designated period, information is securely deleted or anonymized so that it is no longer associated with you.

Section 7

Your Rights

As a 77ck user, you have the following rights over your own information:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though legal obligations may prevent complete deletion.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise these rights, use the contact method listed below. We will respond to your request within a reasonable time. Some requests may require identity verification.

Section 8

Children's Privacy Protection

77ck's services are intended only for users aged 21 and above. We do not knowingly collect information from minors.

If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you believe a minor is using 77ck, please notify our support team immediately.

Section 9

Policy Changes & Updates

77ck may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, you will be notified via email or a site notice.
• Continued use of the platform after changes will be taken as your agreement to the updated policy.

We advise you to visit this page regularly so you stay informed about the latest policy.

Section 10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. 77ck always takes your privacy-related concerns seriously and responds within a reasonable time.

Thank you for reading our Privacy Policy. Keeping your information secure at 77ck is one of our top priorities. If you also want to learn about our Terms & Conditions or Responsible Gaming policy, please visit those pages.